Our customer support team is available 24/7 to assist you. You can reach us through our website contact form, live chat, or email. We are always happy to help with any questions or concerns.
Frequently Asked Questions (FAQs)
Leepa Sports specializes in custom sportswear and athletic apparel designed for individuals, teams, schools, businesses, and sports organizations. Our product range includes jerseys, uniforms, training kits, t-shirts, polos, hoodies, and performance wear suitable for various sports and activities. All products are designed with comfort, durability, and performance in mind.
Yes, most of our products are fully customizable. You can personalize your sportswear with your own logos, colors, names, numbers, and designs. Our in-house design team helps turn your ideas into professional designs, and you will receive a design preview for approval before production begins.
No, Leepa Sports does not require a minimum order quantity. You can order a single item or place a large bulk order. We treat all orders with the same level of care and attention to quality, regardless of size.
Production time depends on the product type, customization level, and order size. Once your design is approved and payment is completed, production begins. Estimated production timelines are shared during the ordering process. Please note that production time is separate from shipping time.
Yes, Leepa Sports ships worldwide. Delivery times may vary depending on your location, shipping method, and customs clearance. International orders may be subject to customs duties or taxes based on local regulations.
Once your order has been shipped, you will receive a confirmation email with tracking details when available. You can use this information to follow your shipment’s progress until it reaches your destination.
If you receive a product with a manufacturing defect or an item that does not match your approved order, please contact us within 7 days of receiving your order. Our support team will review the issue and guide you through the next steps for a replacement or solution.
Custom-made products are generally not eligible for returns or exchanges unless there is a manufacturing defect or an error on our part. Non-custom products may be eligible for return if they are unused and in original condition. Please refer to our Refund & Return Policy for full details.
We provide size charts for our products to help you choose the best fit. Since custom products are made to order, we recommend carefully reviewing size charts and measurements before placing your order.
We accept secure online payments through trusted payment providers. Available payment methods will be shown at checkout. Your payment information is processed securely, and we do not store full card details.
Once a design is approved and production has started, changes or cancellations are not possible. Please review all details carefully before giving final approval.
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