At Leepa Sports, we are committed to delivering your sportswear safely, efficiently, and with complete transparency. Because many of our products are custom-made, shipping involves both careful production and reliable delivery. This policy explains how orders are processed, shipped, and delivered so you know exactly what to expect.

By placing an order on our website, you agree to the shipping terms outlined below. If you have any questions at any stage, our customer support team is available 24/7 to assist you.

Order Processing & Production Time

Most Leepa Sports products are custom-designed according to your specifications. Production begins only after your design is approved and full payment is received. This ensures accuracy and quality, but it also means that orders require time to manufacture before shipping.

Production time varies depending on the product type, level of customization, and order quantity. Estimated production timelines are provided during the ordering process. Please note that production time is separate from shipping time and must be completed before an order is dispatched.

Shipping Destinations

Leepa Sports proudly offers worldwide shipping, serving customers across multiple countries and regions. Whether you are ordering locally or internationally, we aim to deliver your order as smoothly as possible using trusted logistics partners.

International deliveries may take longer due to customs clearance procedures and local courier operations. Delivery timelines can vary depending on destination, local regulations, and shipping method selected at checkout.

Shipping Methods & Delivery Timeframes

We work with reliable shipping carriers to ensure your order reaches you safely. Delivery times are estimated based on your location and chosen shipping method. While we do our best to meet these estimates, they are not guaranteed and may vary due to external factors.

For customers with urgent needs, rush production and expedited shipping options may be available. These options, when selected, prioritize your order during production and shipping to reduce overall delivery time.

Shipping Costs

Shipping costs are calculated at checkout and depend on several factors, including destination, package weight, order size, and shipping method. All applicable shipping charges are displayed clearly before you complete your purchase.

Leepa Sports does not add hidden shipping fees. Any additional costs applied after checkout typically relate to customs duties or taxes imposed by local authorities, which are not included unless explicitly stated.

Customs, Duties & Taxes

For international shipments, your local customs authority may apply duties, taxes, or import fees once the package reaches your country. These charges are determined by local laws and are the responsibility of the customer.

Leepa Sports has no control over customs delays or fees and cannot predict their amount. Delays caused by customs inspections or clearance processes are outside our control and are not considered shipping delays caused by Leepa Sports.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with tracking information when available. This allows you to monitor your shipment and stay informed about its delivery status.

Tracking updates depend on the shipping carrier and destination. In some cases, tracking may take time to update or show limited information while the package is in transit between facilities.

Incorrect Address & Failed Delivery

It is the customer’s responsibility to ensure all shipping information is accurate and complete at checkout. Incorrect or incomplete addresses may result in delivery delays, failed delivery attempts, or returned shipments.

If a package is returned due to an incorrect address or failed delivery, additional shipping charges may apply to resend the order. Leepa Sports is not responsible for delays or losses caused by incorrect address details provided by the customer.

Damaged, Lost, or Missing Packages

If your order arrives damaged or appears to be missing items, please contact our support team within 7 days of delivery. Provide your order number along with clear photos of the package and contents so we can assist you quickly.

While we work closely with shipping partners to resolve such issues, Leepa Sports is not responsible for damage caused during transit unless confirmed through proper investigation. We will always do our best to support you and find a fair resolution.

Shipping Delays

Although we aim to deliver orders on time, delays may occur due to weather conditions, high shipping volumes, customs processing, or carrier disruptions. These delays are outside of Leepa Sports’ control.

In the event of a delay, our support team will assist with tracking updates and communication. However, shipping delays do not qualify for refunds unless otherwise stated in our Refund & Return Policy.

Contact Us

If you have any questions regarding shipping, delivery times, or your order status, please contact our customer support team. We are available 24/7 to assist you before, during, and after delivery.

At Leepa Sports, we value transparency and communication and are always here to help ensure a smooth shipping experience.